INSIGHTS
Field notes, not content.
A few times a year, on narrow and ownable territory — the questions we actually get asked, answered the way we'd answer them in the room.
Franchise
Units awarded is a vanity metric. Here's the one that isn't.
The number that actually predicts a healthy franchise system — and why the award count hides it.
Coming soon
Private equity
What actually happens in the first 100 days inside a founder-led portfolio company
The under-served lower-middle-market angle: what post-close execution really looks like when the founder is still in the building.
Coming soon
Systems
The five numbers a $20M business should look at weekly, and the twenty it shouldn't
Most dashboards measure everything and decide nothing. Here's the short list that actually runs the business.
Coming soon
Operating
Why most operating improvements don't survive the consultant leaving
The handover problem nobody scopes for — and how to build an engagement that keeps running after you go.
Coming soon
Cross-border
Running an American business as an Australian, and the four things that don't translate
What an operator moving between the two markets learns the hard way.
Coming soon
Multi-unit
Four-wall EBITDA: the arithmetic most multi-unit operators aren't doing
The unit-level P&L that decides whether growth is worth having.
Coming soon
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